Performance Criteria Definitions

• Job Knowledge :
  Has a good grasp of his/her job and related processes. Can evaluate job related information for its practical application.
• Analytical Ability / Decision Making Skill :
  Overcomes problems and obstacles through systematic analysis and balanced decision-making. Seeks all relevant information and finds the optimal solution.
• Customer Focus :
  Understands customer requirements and seeks to exceed their expectations through continuous improvement of systems and optimal utilization of resources.

Potential Criteria Definitions

• Leadership Skill :
  The ability to control, motivate, take decision, take risk, handle conflicts, build team and creativity.
• Communication Skill :
  The ability to convey & receive thoughts and feelings accurately.
• Team Working Skill :
  Participates willingly and co-operates wholeheartedly with the other members of the team.

Positive Attitude Definitions

• Drive :
  Is motivated, committed to job and works hard for long term good of the organization. Takes responsibility and accept challenges.
• Integrity :
  Fully internalizes the L&T philosophy of doing business. Does whatever he/she believes in-spite of pressure to the contrary with honesty of purpose.
• Loyalty to Organization :
  Is dedicated and committed to the organization. Having sense of belongingness and putting company above self.

Appreciative Behaviour Definitions

• Definition :
  Individual demonstrates sincere appreciation for achievements, hard work, values and shows empathy.

Subordinate Development Definition

• Subordinate Development :
  Takes an active interest in the careers of subordinates. Passes on legacy of knowledge, skills and more importantly, L&T values to the subordinates in a structured manner. Is seen as role model & mentor, grooming talent with a view to create next line leadership